All LEDBeam Products – 2 Years Limited Warranty
LEDBeam Products carry 2 Year Limited Warranty for manufacturing faults or error.
If you have any issue or problem with Products within 2 years, we will diagnose the issue and you may have to answer some questions. Once we determine that our product has manufacturing faults , please cut down the wire and send us the picture and we will issue you a new bulb. If one bulb is faulty then only 1 will be replaced.
For Replacements, LEDBeam will replace the defective product with the same product or, if it has been discontinued, one comparable in performance and value.
Customer Responsibility
Customers have to pay for return shipping for warranty replacement & LEDBeam will pay for shipping cost of replaced product.
Service After Warranty
We always think about our customer therefore whether the warranty period is expired, customers still get support from our team .
Warranty Conditions
All schedules are based on the number of days between original purchase date and receipt of RMA information by LEDBeam . All warranties are non-transferable. Warranty terms and policies are subject to change without notice.
All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:
Negligence: Improper installation or improper use, including using or installing any product in a manner not specified by Diode Dynamics, or damage caused by improper installation.
Abuse: Damage beyond the limits of “normal wear and tear.”
Unauthorized Repair: Repair service performed or attempted by an unauthorized party.
Unauthorized Dealer: Purchase of items through any unauthorized party.
Modification or Tampering: Opening, disassembling, cutting wires, or in any way tampering with any product in a manner not specified by LEDBeam.
Usage of bulb with ac voltage like bikes and scooters will damage it & warranty will be void.
Usage of 100/90 headlight relay will damage the bulb & warranty will be void.
Our Return Policy
We want to ensure every customer is satisfied with their purchase. Therefore, we offer a straightforward satisfaction guarantee: If you aren’t satisfied with your purchase, for any reason, just contact us within 7 days of your purchase and we will arrange a refund or exchange the items with no hassle.
Returns will not be entertained if there is any external damage or color chipping, item should be as good as new . we will inspect the product & if approved, there will be a full refund.
Returns are void if the warranty is void as per Warranty Conditions.